Sit down, relax, and let the professionals at Sunrise Cleaning & Restoration take care of your carpets! To keep your carpet at peak performance, CRI (The Carpet & Rug Institute) recommends getting your carpet professionally deep cleaned every 12 to 18 months.
Regular professional cleaning is as important to your carpet as having a trained mechanic perform routine tune-up on your car.
When Hiring A Carpet Cleaning Pro
Ask the tough questions! Don’t be afraid to ask questions! Ask the cleaning technicians whether they vacuum before they clean. Then, ask what they do next and what equipment they use. Find out how long the company has been in business in your community and ask for client references. Also, ask if their work is guaranteed.
Getting An In-Home Inspection & Estimate
Never go strictly by TV ads or newspaper inserts, or jump at the lowest bid. And son’t accept quotes over the phone. Have a cleaning technician come to your home for an inspection and estimate. Obtain a written agreement before any work is done. Usually they won’t charge for furniture removal, routine spot removal, or preconditioning. Make sure you aren’t charged for any extras. Most final estimates will be based on square footage rather than the number of rooms. Remember when you have the cleaning tech at your home for an estimate to show them the problem areas and spots or pet stains that need special attention.
Waiting For The Carpet To Dry
You must stay off the carpet until it is completely dry. It is also important to remember not to move furniture back until the carpet is completely dry. If the furniture goes back too soon, rust or stains (from paint or finishes) could mar the carpet permanently.
Look for the IICRC Logo
IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. All IICRC Certified Firms must:
- Present accurate information to consumers and conduct business with honesty and integrity.
- Require a technician on all jobs who has been formally trained and passed all required tests.
- Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
- Maintain liability insurance to protect all parties in the event of an accident.
Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.