Rip Off #1: Unbelievably low price. To some degree, all of us are attracted by low price because we want to work within a budget. But some carpet cleaners use price as the bait for their false and misleading advertising. They offer a cheap price – usually between $3.95 and $9.95 per room – and then, once they’re in your home or office, they pressure you into buying “add-ons.” It’s as if you were buying a car and found that the dealer was charging you extra for the tires and steering wheel. Carpet cleaning is not as cheap as some unethical cleaners would like you to believe.
Rip Off #2: Bait and Switch. Dual process carpet cleaning describes the process of shampooing or heavy preconditioning, followed with hot water extraction cleaning. Unfortunately, unethical carpet cleaners often use dual process as a bait and switch technique. Here’s how it’s done: First they “bait” you with a basic cleaning (single process) at an unbelievably low price. Then, when you call, they try to “switch” you to the more expensive dual-process cleaning. If you don’t fall for their switch and choose their basic service, you’ll likely receive poor workmanship and they will not guarantee their work.
Rip Off #3: Unsupported claims, “THIS CLEANING METHOD IS THE BEST.” You’ll read this in almost every ad and hear this from virtually every carpet cleaner. But remember this, the method that’s best for you is the method that achieves your goal. If you want a method that dries quickly, then a method that takes a long time to dry isn’t for you. So before you choose a carpet cleaner, identify your objectives. Then select the method that best reaches those objectives.
Avoid those uneducated, uniformed, and sometimes downright unscrupulous carpet cleaners out there, and get the most outstanding service experience EVER with Sunrise Cleaning & Restoration!
Just wanted you to know how pleased I am with the carpet cleaning you did for us! Really, better than I expected, what a treat! Thanks!
Sunrise took care of everything for me. [They] arranged for the cleaning...repair, submitted my insurance claims, called to assure everything was to my satisfaction...Thank you!
Mike, I just wanted to thank you for your help getting things put back together after our sewer backed up in our basement. Your crews and your subcontractors were very professional and responsive to our needs. We were very pleased with your service.
Thanks for a job well done, especially the extra dog treatment... It fixed our problem and we will be eternally grateful. Your technicians are the best and we will always use Sunrise as well as recommending you to our friends.
Mrs. Charles Thompson
I have used Sunrise since 1982. The service provided is excellent, and the staff is courteous and professional.